Shipping policy
echnast Shipping Policy
At Technast, we aim to provide fast, reliable, and efficient shipping for all our customers. Below are the details of our shipping policies:
Shipping Options:
- Standard Shipping: Estimated delivery within 5–7 business days.
- Express Shipping: Faster delivery within 2–3 business days, available at an additional cost.
- Free Shipping: Offered on orders above $100 (conditions apply).
Order Processing Time:
- All orders are processed within 1–2 business days.
- Custom or bulk orders may require additional processing time, depending on the complexity and size of the project.
Tracking and Notifications:
- Once your order is shipped, you will receive a confirmation email with tracking details.
- You can use this tracking number to monitor your shipment status.
Shipping destinations:
- Online checkout and shipping are currently available only for Canadian delivery addresses.
- Any shipment outside Canada requires a separate written quote and written acceptance by Technast before payment. Availability, carrier terms, duties, taxes, export controls, and delivery timing must be confirmed for that specific order.
Damaged or Lost Items:
- If your order arrives damaged, please contact us within 7 days with photos of the damage for a resolution.
- For lost shipments, contact us, and we will assist in locating or replacing your order.
Shipping for Returns:
- Customers are responsible for return shipping unless the item was damaged or incorrect.
- Please see our Return Policy for more information.
For any additional questions about shipping, feel free to reach out to us at info@technast.ca. We're here to ensure your orders arrive on time and in perfect condition!
